RSA SecurID Sofware Token application window not visible after screen configuration change

I regularly use the RSA SecurID Software Token Application on a Windows 10 laptop. Sometimes after my displays get refonfigured (because switching external displays), the application windows is not visible after starting the app. The app is still visible on the taskbar and in the Task Manager.

How do I get the window to show up?

2 Answers

This answer is a slightly modified variant of PAULGIBSON's solution found at RSA Link Community.

Open regedit.exe and remove the following keys storing information about the application window position:

HKEY_CURRENT_USER\SOFTWARE\RSA\Software Token\Desktop\LastXPosition
HKEY_CURRENT_USER\SOFTWARE\RSA\Software Token\Desktop\LastYPosition

Restart the application after removing the keys.

To recover an off-screen window:

1. Focus the window (e.g. Alt+Tab to it).
2. Press AltSpace to open the window menu.
3. Choose "Move" in the menu.
4. Press an arrow key (in any direction).
5. Move your mouse and the window will jump to the cursor.