Is this disk defective? [closed]

I try to attach a USB external disk drive to my Ubuntu laptop (running 15.10), but it doesn't show up. The disk may be defective, but how can I tell for sure? The drive is a Seagate Barracuda 3Tb disk in a RaidSonic Icy Box IB-351Stu-3B enclosure, which is the brand name for an ASMedia AS2115 USB device. When I power up the drive, it gets recognized, as seen in dmesg:

[ 720.384062] usb 2-1: new high-speed USB device number 7 using ehci-pci
[ 720.517875] usb 2-1: New USB device found, idVendor=174c, idProduct=1153
[ 720.517882] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 720.517888] usb 2-1: Product: AS2115
[ 720.517892] usb 2-1: Manufacturer: ASMedia
[ 720.517896] usb 2-1: SerialNumber: 00000000000000000000
[ 721.070744] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 721.073220] scsi host4: usb-storage 2-1:1.0
[ 721.074233] usbcore: registered new interface driver usb-storage
[ 721.078617] usbcore: registered new interface driver uas
[ 722.072763] scsi 4:0:0:0: Direct-Access ASMT 2115 0 PQ: 0 ANSI: 6
[ 722.073315] sd 4:0:0:0: Attached scsi generic sg3 type 0
[ 722.078482] sd 4:0:0:0: [sdc] Spinning up disk...
[ 723.080037] ........ready

And lsusb -v can see bits of it, too:

jos@zyrrup:~$ lsusb -v -s 002:012
Bus 002 Device 012: ID 174c:1153 ASMedia Technology Inc. ASM2115 SATA 6Gb/s bridge
Couldn't open device, some information will be missing
Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x174c ASMedia Technology Inc. idProduct 0x1153 ASM2115 SATA 6Gb/s bridge bcdDevice 0.01 iManufacturer 2 iProduct 3 iSerial 1 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0

But the drive is not recognized by gparted or any other disk utility.

Should I conclude that the drive is defective, or do I need to install any special drivers for it?

EDIT: when connected to a Windows machine, the device is recognized (and a driver for it is installed from somewhere), but then Windows offers to format the disk, then fails with something like "formatting failed" with no further information. I wouldn't know how to begin to debug that, and anyway I want to use the drive on a Linux computer.

EDIT2: even though the device claims to be USB 3.0 compatible, I have connected it to an ordinary USB 2.0 port.

1

1 Answer

I have replaced the disk with another one and this time the disk was recognized and could be formatted. The large Barracuda must have been defective. I will close this question in a little while.

You Might Also Like